Is this an emergency?

In an emergency, seconds count. If life or limb are at risk, call 911 or come to a Hurley emergency room immediately.

Hurley Emergency Room

Hurlewy Urgent Care Hurlewy Urgent Care

For injuries that are urgent, but are not life or limb threatening — Hurley Urgent Care is a great option. Visit a location near you.

Hurley Virtual Urgent Care

How to Start a Video Visit With a Hurley Urgent Care Provider

You can request a virtual visit online by clicking on the blue button below. If you encounter any issues, you may contact our Urgent Care staff at (810) 262-2710 for assistance.

Start an On-Demand Video Visit

Conditions We Treat

Adults and children age 5 and older can video chat with a care provider while at home, work, or on the go. This service is for patients who are Michigan residents and have minor medical conditions such as the ones listed below:

  • Cough, sore throat, COVID-19 or common cold/flu like symptoms
  • Eye infections (e.g. Pink Eye)
  • Painful urination (e.g. Urinary Tract Infections)
  • Diarrhea
  • Insect bites and stings
  • Minor skin conditions or rashes
  • Head lice
  • Abrasions
  • Back and neck pain

For emergencies, please call 911 or go to the nearest emergency care location.

What to Expect During a Virtual Visit

Your visit will start with a brief wait in our virtual waiting room which may contain some educational videos. Shortly after, you will be greeted by our Urgent Care staff and asked for some basic information needed to start your virtual visit. Once connected with a provider, you can expect a safe, face to face, confidential visit with personalized care.

Click on our step-by-step tip sheet for more information/assistance on the process.

Cost and Insurance Options

Most insurances cover telehealth visits. You can expect a copay based on individual plans. For additional information or if you have any questions related to the cost or insurance billing for this service, contact our customer service team at (810) 262-9255 or email them at customerbilling@hurleymc.com.

After Visit Summary Access

You may access provider notes summary, test results, and other details about your virtual visit on our patient portal (MyChart) online. If you do not currently have a MyChart account, you may request one by calling our MyChart Customer Service team at (810) 262-9255 to sign up for one.