Boarding a surgical patient

Boarding a surgical patient at Hurley is a simple and easy process. To board a patient, please call (810) 262-9685 and mail, email, fax or have the following information available when calling:

• Patient Name, Date of Birth, Phone Number
• Name of Physician
• Date & Time of Procedure
• Procedure to be Performed with CPT Code, Diagnosis with ICD-9
• Insurance Carrier & Insurance Authorization Number (if required and available)

Boarding for GI procedures, Interventional Radiology or Cath Lab

When boarding all elective, non-emergent cases, please fax the following information to the Hurley Boarding Office at (810) 262-9687:

• Patient Name, Date of Birth, Phone Number
• Name of Physician
• Date & Time of Procedure
• Procedure to be Performed with CPT Code, Diagnosis with ICD-9
• Insurance Carrier & Insurance Authorization Number (if required and available)

If you prefer, your office may call in the above information to the Boarding Office at (810) 262-9685.

Boarding an MRI patient

For information on boarding an MRI patient, please call (810) 262-9674.

If an authorization is not present at the time of boarding

If an authorization is not present at the time of boarding, Hurley will contact the physician’s office to expedite the authorization and reduce the need for rescheduling of procedures. If no authorization is present 48 hours prior to the procedure, Hurley will contact your office to reschedule the procedure.

When boarding 48 hours or less from the procedure

When boarding 48 hours or less from the procedure, any required authorization will need to be provided at the time of boarding, including both authorization numbers if BCN. 

Immediate scheduling

We understand there will be times when the medical needs of the patient require more immediate scheduling. We assure you our Boarding Department will work diligently to serve you and your patient and assure authorizations are in place. When these individual situations arise, please call Surgical Boarding at (810) 262-9685.  

Insurance carriers that require pre-authorization and/or referral

The following lists insurance carriers in our area that require pre-authorization and/or referral. This is not a full list. Please check with your patient’s insurance carrier for authorization requirements.

• Blue Care Network (Please note: two (2) authorization numbers are required)
• Blue Cross Blue Shield (only requires authorization for out-of-state patients)
• Genesee Health Plan (GHP)
• HealthPlus of Michigan
• McLaren Health Plan
• PHP
• Total Health Care
• TriCare
• Other Medicare Advantage Plans

Note: 

• BCBS only requires authorization for out-of-state patients.  
• Medicaid and Medicare do not require authorization.