Nondiscrimination Notice

Discrimination is Against the Law

Hurley Medical Center complies with applicable State and Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, sex, or ability to pay.

Requests for specific caregivers will not be honored if those requests are based on race, color, disability, age, or national origin. Room accommodations will be assigned by the Admitting Office and House Director based on the clinical needs of the patient.

Hurley Medical Center provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Hurley Medical Center Language Services at 810-262-7275 or languageinterpreters@hurleymc.com.

Any patient or visitor who has a complaint of discrimination may contact the Hurley Medical Center Patient Representative or Civil Rights Coordinator, the Michigan Department of Civil Rights (MDCR), or the U.S. Department of Health and Human Services, Office for Civil Rights at:

Patient Relations Department / Civil Rights Coordinator
(810) 262-9220 (Patient Relations)
(810) 262-6526 (Civil Rights Coordinator)
(810) 262-9922 (Fax)
One Hurley Plaza
Flint, MI 48503
DiscriminationComplaint@hurleymc.com

You can file a grievance (complaint) in person or by mail, fax, or email. If you need help filing a grievance, the Patient Relations Department or Civil Rights Coordinator is available to help you.

You can contact the Michigan Department of Civil Rights by phone or email at:

Michigan Department of Civil Rights
Telephone: (800) 482-3604
TTY: (877) 878-8464
MDCRServiceCenter@michigan.gov

You can file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf; or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019, (800) 537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html

Language Assistance Services for Individuals with Limited English Proficiency

Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-810-262-7275.

العربية (Arabic) ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-810-262-7275.

繁體中文 (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-810-262-7275。

Assyrian (Syriac) ܙܘܼܗܵܪܵܐ: ܐܸܢ ܐܲܚܬܘܿܢ ܟܹܐ ܗܲܡܙܸܡܝܼܬܘܿܢ ܠܸܫܵܢܵܐ ܐܵܬܘܿܪܵܝܵܐ، ܡܵܨܝܼܬܘܿܢ ܕܩܲܒܠܝܼܬܘܿܢ ܚܸܠܡܲܬܹܐ ܕܗܲܝܲܪܬܵܐ ܒܠܸܫܵܢܵܐ ܡܲܓܵܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܲܠ ܡܸܢܝܵܢܵܐ 1-810-262-7275

Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-810-262-7275.

Shqip (Albanian) KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-810-262-7275.

한국어 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-810-262-7275.

বাংলা (Bengali) লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-810-262-7275

Polski (Polish) UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-810-262-7275.

Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-810-262-7275.

Italiano (Italian) ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-810-262-7275.

日本語 (Japanese) 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-810-262-7275 。

Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-810-262-7275.

Srpsko-hrvatski (Serbo-Croatian) OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-810-262-7275.

Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-810-262-7275.